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Red Cross HOM

Assistance continues for apartment fire clients

Holts Summit fire 10-3 008
Recovery a struggle for some
Residents affected by the Oct. 3 fire that destroyed a housing unit at the Evergreen Apartments in Holts Summit continue to turn to the American Red Cross Heart of Missouri Chapter for help.
Recovery has been challenging, but progressive, for some, while the transition to a new normal has been difficult for others.
”There are a lot of people who haven’t gotten that far,” said Phillip Iman, chapter disaster specialist.
Iman along with Kath Mayne, another chapter disaster specialist, have been working with and advising families and individuals displaced after fire gutted the 30-unit facility on a Friday afternoon.
“I had two different households that were in here this morning and they are still struggling,” Iman said Monday. “They are living on people’s couches. We’re working with them so they can meet their basic needs with food and clothing. We’re doing that through partner referrals.”
The chapter set up an incident command center at a Holts Summit Police Department facility to meet with clients in the first hours after the fire.
Chapter recovery efforts now are coordinated with the Salvation Army in Jefferson City and Columbia, SERVE in Fulton and Habitat for Humanity.
Still, with all the help available to clients, recovery has not always been easy.
“They sat here across from me and told me their stories,” Iman said of the families he met with Monday. “Their lives have been turned upside down and they don’t know what to do next. They talked about reliving the event.
“It’s not only affected them financially with their ability to carry on their life, but it’s affected them psychologically. That has a lot to do with their ability to recover.”
Iman said the chapter and coordinating agencies have put together a recovery “package” for clients.
“Between all of those agencies we’re able to help with rental assistance, household furnishings and other household items,” he noted. “Combine all of the agencies and we’re able to help people re-establish themselves with some semblance of getting back to normal.”
The apartment building had 26 of the 30 units occupied at the time of the fire. The chapter has assisted 25 families – which accounts for 39 adults and 21 children – since the incident.
“A lot of what we are doing now is working through the details with them,” Iman said. “They just need somebody to talk to who can help them work through the process of recovery. That’s what I’ve been spending my time on.”
Some clients who received initial chapter help have returned to the Red Cross seeking additional assistance.
“There has not been anybody that we haven’t been able to help,” said Iman, who wrote two referrals to the Salvation Army Monday. “There are some people that are just mad still and they don’t know what to do. I had one lady who really didn’t want to take any advice I was willing to give her.”
No matter the client’s demeanor, the Red Cross is at the ready to assist.
“As people go through this recovery process, we at the Red Cross are here to stand beside them and help them work through it,” Iman said. “We are here to help them with guidance to additional resources. We’re also offering emotional support.”

Red Cross responds to fire in Boonville

Family of five affected
BOONVILLE — American Red Cross Heart of Missouri Chapter volunteers are assisting a five-member Booneville family after a fire at their home Wednesday.
The Red Cross received a call about 11 p.m. Wednesday seeking assistance for family members who lived on Fourth Street.
Two Columbia volunteers dispatched to Boonville and met with the family. The Red Cross provided financial assistance for the family to meet their immediate emergency needs with the purchase of food and a one-night motel stay.
Family members also received Red Cross comfort kits, which contain personal hygiene items. The children received small stuffed animals.
Volunteers will monitor the family’s recovery process.

Red Cross responds to fire in Cairo

Family of five displaced
CAIRO — American Red Cross Heart of Missouri Chapter volunteers are assisting a five-member Cairo family whose home burned Tuesday.
The client called the Red Cross Tuesday afternoon seeking assistance. Two Moberly volunteers responded to the scene on Shaw Street.
After meeting with the clients, the Red Cross provided financial assistance for them to meet their immediate emergency needs with the purchase of food, clothing and a temporary motel stay.
Clients also received Red Cross comfort kits, which contain personal hygiene items, and referrals to local partner agencies.
Volunteers will monitor the family’s recovery process.

Red Cross assisting family after flash flood

Camping trailer home washed away
St. ROBERT — American Red Cross Heart of Missouri Chapter volunteers are assisting a rural St. Robert family who lost their home Friday in a flash flood on the Gasconade River.
The five-member family was living in a camping trailer on Laramie Road in rural Pulaski County when rising water washed away the trailer.
A client called the Red Cross Saturday morning seeking assistance and two volunteers met the client in Rolla.
The Red Cross provided financial assistance for the family to meet their immediate emergency needs with the purchase of food, clothing and a temporary motel stay.
Clients also received Red Cross comfort kits, which contain personal hygiene items, and referrals to local agencies.
Volunteers will follow up with the family on Monday.

Red Cross responds to fire in Wellsville

Home destroyed
WELLSVILLE — American Red Cross Heart of Missouri Chapter volunteers are assisting a Wellsville resident whose home burned Tuesday.
Montgomery County 911 notified the Red Cross of the fire about 5:30 p.m. Tuesday. Two Montgomery County volunteers responded to the scene on North Fifth Street.
Volunteers met with a client and provided financial resources for the individual to meet immediate emergency needs with the purchase of food, clothing and a temporary motel stay.
The client also received a Red Cross comfort kit, which contains personal hygiene items.
Volunteers will monitor the client’s recovery process.

Casual clothing choice benefits Red Cross

Serve Pro $100 005
ServPro’s Kristen Dreher presents a $100 bill to Executive Director Dave Griffith

ServPro employees can wear jeans on Friday for donation
Wearing jeans on Friday cost ServPro employees $2, which is donated to a local charity, but the donation doesn’t always guarantee the casual clothing choice will be worn through the day.
“Sometimes it’s hard for some of our employees because if they go out in the field, they can’t wear jeans. So, they have to change,” said Kristen Dreher, ServPro’s marketing manager. “We’ve had them be in the office, come in with jeans and 20 minutes later their changing uniforms and they are out in the field.
“Their donation is still good though.”
Second quarter donations totaling $100, which Dreher said is average for the period, went to the American Red Cross Heart of Missouri Chapter.
“We appreciate ServPro choosing the Red Cross as their charity of choice for this quarter,” said chapter Executive Director Dave Griffith. “Programs like these give employees a little perk for themselves while doing something good for others.”
Dreher presented Griffith with a $100 bill from ServPro.
Donations go to different agencies each quarter.

Persuasion puts client in touch with Red Cross

Kelly Allen 001
Chapter client Kelly Allen, right, talks with volunteers Dawn Hart and Don Barnett.
Persistent persuasion from friends and family finally got Kelly Allen, displaced after a fire at her Holts Summit apartment building, to meet with American Red Cross Heart of Missouri Chapter volunteers.
“Everybody has been telling me to come up here and my sister made me call,” said Allen, who lived in the Evergreen Apartment building that burned on Oct. 3. “She made me call Tuesday.”
Allen is glad she made the call. After talking Wednesday morning with volunteers Dawn Hart and Don Barnett at chapter headquarters in Jefferson City, Allen received much-needed financial assistance.
“I appreciate it because I spent what money I did have renting a room at a hotel,” Allen said. “Now, I have money for food and clothing.
“The assistance is very important. I don’t have to go hungry and at least I’ll have clothes to wear.”
Allen was in Fulton when the fire started early on that Friday afternoon, but it didn’t take long for her to hear about the incident.
“I got bombarded with calls and texts,” she said. “Josh (a friend) texted me and it was like “I think your apartment building is on fire.’ I texted my neighbor who lived in apartment 4 and she’s like ‘Yeah, the apartments are on fire.’”
Allen didn’t get back to Holts Summit until about 3 p.m., but couldn’t get to the building, located just off Route AA, because of the vehicles parked in the drive.
She first went to her sister’s house, which is in Holts Summit. Allen, who lost her cat in the fire, later returned to the apartment complex. She was told to go to city hall to meet with building management and the Red Cross.
Allen went to the city building where the Red Cross established an incident command center. She met with an apartment representative, who gave her $300 from the complex.
She said she left after meeting with the apartment official because she didn’t realize what else was being offered.
“I didn’t know what was going on,” said Allen, who still gets emotional talking about the fire.
Since the fire, she has kept her mind occupied with other thoughts.
“I’ve been trying to stay busy, so I keep my nose in my phone,” she said. “I try to stay distracted.”
Red Cross volunteers have assisted 37 adults and 19 children impacted by the fire at the 29-unit building. Volunteers will continue to monitor the clients’ recovery process.

Red Cross responds to fire in Wellsville

Resident’s home destroyed
WELLSVILLE, Oct. 8, 2014 — American Red Cross Heart of Missouri Chapter volunteers are assisting a Wellsville resident whose home burned Tuesday.
Montgomery County 911 notified the Red Cross of the fire about 5:30 p.m. Tuesday. Two Montgomery County volunteers responded to the scene on North Fifth Street.
Volunteers met with a client and provided financial resources for the individual to meet immediate emergency needs with the purchase of food, clothing and a temporary motel stay.
The client also received a Red Cross comfort kit, which contains personal hygiene items.
Volunteers will monitor the client’s recovery process.

Chapter responses ‘standard’ for September

Comradery
Clients in nine counties receive chapter assistance

Clients in nine counties received American Red Cross Heart of Missouri Chapter assistance during September.
“That is standard for this time of year,” Disaster Specialist Phillip Iman said. “Unfortunately, it’s going to get worse. We’re heading into the colder season and that usually means we’ll be responding to more fires.
“We encourage people to have their home heating systems checked along with any alternate heating appliances they intend to use once temperatures start getting colder.”
Volunteers responded to one flood event and nine single-family fires during September. The chapter opened 11 new cases, followed up on three existing cases and assisted 35 new clients.
Boone County had the most September responses with the one flood event and three single-family fires. Volunteers assisted five new family units with 16 individual clients. They also followed up on one case with rental assistance.
September responses by county:
Boone County: one flood event; three single-family fires; assisted five new family units; 16 individual clients; followed up on one case with rental assistance
Callaway County: followed up on one case with first-month rental assistance
Camden County: followed up on one case with first-month rental assistance
Cole County: one single-family fire; assisted one family unit and four clients
Dent County: one single-family fire; assisted one family unit and five clients
Howard County: one single-family fire; assisted one family unit and three clients
Maries County: one single-family fire; assisted one family unit and two clients
Moniteau County: one single-family fire; assisted one family unit and three clients
Phelps County: one single-family fire; assisted one family unite and two clients; followed up on one case with first-month rental assistance

Red Cross volunteers will follow up with clients from Evergreen Apartment fire

34 adults, 19 children receive Red Cross assistance
JEFFERSON CITY, Oct. 5, 2014 — American Red Cross Heart of Missouri Chapter volunteers have served 34 adults and 19 children affected by the fire Friday at Evergreen Apartment Complex in Holts Summit.
A group of Red Cross volunteers spent part of Saturday calling clients that had not been contacted Friday night.
Red Cross volunteers will continue to monitor the recovery process for the clients impacted by the fire.
Volunteers from across the chapter responded Friday to the fire at the apartment complex in Holts Summit, just off Route AA. They initially met informally with clients at the scene and later opened an incident command center in a Holts Summit Police Department facility on South Summit Drive.
Clients with questions about Red Cross services can contact the chapter headquarters at 573-635-1132.

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